CareFlow AI answers every call 24/7, collects admission documents automatically, keeps families updated, and prepares your CQC evidence — so your team spends time with residents, not paperwork.
Independent care homes are losing revenue, failing inspections, and burning out staff — not because of care quality, but because of operational gaps that AI can close.
22% of calls go unanswered during the day. After hours it doubles. 85% of missed callers never call back. Each missed call is a potential £45,000+ resident walking to a competitor.
Families forget to send documents. GPs are slow. Admission packs trickle in over 2–6 weeks. Every week of delay is a £1,200+ empty bed. Staff spend hours chasing paperwork by phone.
70% of families want daily updates. Only 51% receive them. The gap drives complaints, erodes trust, and becomes a CQC concern. Staff can't make 30 phone calls a day alongside their care duties.
The new Single Assessment Framework has 34 quality statements. Inspectors can arrive with 48 hours notice. Most managers spend weeks pulling together evidence that should be collected continuously.
24.7% annual turnover. 111,000 vacant posts nationally. A single agency shift costs £300–£420. Most homes use agency for 8–15% of all shifts — a budget drain that compounds year after year.
Not a receptionist. Not a compliance tool. Not a communication platform. All of them — built specifically for care homes, delivered via the tools your team already uses.
No IT department required. No lengthy onboarding. No staff retraining.
A 90-minute call with your manager. We set up Aria with your home's name, visiting hours, escalation numbers, and FAQs. Connect your Twilio number. Done.
Full access to all five modules. No credit card. No contract. You get a dedicated WhatsApp support line for the first 30 days — we're with you every step.
Day 21 we review: calls answered, leads captured, documents collected, family messages sent, agency shifts saved. If the numbers don't speak for themselves, cancel with a WhatsApp message.
£997/month. One extra admission per year returns that investment 3.7x. Most homes see the return in the first 30 days.
Adjust the sliders to match your home's numbers → Open full calculator
Start with a 30-day free trial. No credit card. Cancel via WhatsApp at any time.
Join the care homes using CareFlow AI to close every operational gap — one WhatsApp message, one answered call, one saved shift at a time.